The Order Central perpetual (non-subscription) license agreement has the following terms:.
Billing for the 5% usage fee will recur monthly on the 1st of every month for any balance owed for the previous month. One user license, free basic-level support & free software upgrades are included in your perpetual (non-subscription) license. (If the 1st of the month falls on a weekend, billing will occur on the next business day.) If your credit card payment gets declined for accumulated usage fees owed, we will immediately deactivate the software and will provide email notification to you in such event. In order for the Order Central software to be reactivated, you will be required to pay a $25.00 reactivation fee prior to your software being enabled again. For your safety & security, we do not store credit card information ourselves, and all transaction-related processing is handled in an encrypted, secure, and PCI-compliant manner. All orders captured by Order Central will be subject to a 5% fee based on the payout value of each order (for a $45 BPO, this is about $2.25). This applies to both: auto-accept and auto-notify orders for all tasks. For BPO companies that do not list a per-order payout value, a nominal fee of $2 will be charged per BPO order, and $15 per Appraisal order. An auto-accept order is considered billable if it has been automatically accepted by your application, regardless of whether the order is cancelled for any reason at a later time. An auto-notify order is only considered billable if you are able to accept it after being notified by the application. It is understood that the BPO Automation Group is not affiliated, endorsed or sponsored by any of the companies that Order Central is compatible with. The BPO Automation Group does not guarantee that Order Central will provide you with orders, and is not responsible for compensating users for orders lost for any reason. Additionally, the BPO Automation Group takes no responsibility in the event that a user is fired or otherwise prohibited for performing work by any specific company as a result of using our products. If you are incorrectly billed for an order, you may dispute that charge by notifying us with either of the two acceptable forms of proof:
The BPO Automation Group will review all disputed orders internally and be the sole determinant of whether to waive the fee for each disputed order. Order Central has been designed to verify orders captured, so clients who dispute an excessive number of orders may be asked to quit running tasks that lead to disputed orders, or in extreme cases may be terminated from using Order Central altogether. Any user whose account has been disabled for any reason is still responsible for the outstanding balance of usage-fees accrued during their subscription. If you have paid for an Order Central license and decide to quit using it, or in the unlikely event that your account is terminated, you will qualify for a full refund of the purchase price of the software only if you are within the 30-day money-back guarantee period for the software. All refunds will only include the purchase price of the software, and will not include any per-order billing charges associated with billable orders captured. By proceeding to click "I Agree", you hereby agree to the
terms & conditions listed above and can then proceed to create a single,
non-transferrable software license for Order Central. |